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Testimonials

“Thank you for an excellent service from a company that knows how to deliver! I received a telephone call from my Mom to ...”

- Cathy, Oman

“The bouquet was perfect, thank you for your help getting it right....”

- Ronald thump, United Kingdom

“It was a pleasure dealing with This online Flower Shop. . My red and white rose bouquet was stunningand very reasonably ...”

- Patrick, Philippines

“Thank you so much for your very professional and timely handling off my order. I am most appreciative.. The flowers my m...”

- Michael, Philippines

“The bouquet came right on time but the flowers i ordered online was different on the actual appearance of their product ...”

- major wu, rizal, rizal

“My loved one got it. It was a beautiful bouquet with ferrero. Nice one guys! :)...”

- John Daryl, Toronto, Ontario


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Refund and Return Policy:

 

Again, your satisfaction is guaranteed here. The utmost care and attention is given to your order to ensure your delivery perfectly. In dealing with highly perishable products, if in case anything go wrong, you bring up a concern or complaint, we will always listen and resolve the issue as quick as possible. Our customer service staffs are trained to respond to concerns and can decide on an appropriate course of action for you on the spot.

Refund:

* If the customer cancels the order 5 days before the delivery date, customer will get full refund.
* If the customer cancels the order 3 days before the delivery date, customer will get refund of 50% of the total amount.
* If the customer cancels the order less than 3 days before the delivery date, no refund will be made.

Return & Replace:

If customer not satisfied with item for a valid reason, item may be replaced if recipient can send back the item as delivered within 3 working days, but cannot be refunded.
We will surely replace the item if you can inform us within 24 hours upon delivery of your items if:
* Faulty items.
* Items damaged in transit.
Items cannot be exchanged with any other item.

E-mail us at flowersdelivery@yahoo.com




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